When people from diverse cultural backgrounds interact within an organization, the chances of saying or doing something that can offend another person increases significantly. Fortunately, there are several steps we can take to minimize this possibility. I refer to these steps as the Do's and Don'ts of Multicultural Communication. In coming weeks, I will post specific tips describing what we should and should not do to improve communication and develop positive relationships in diverse organizational settings. I will start with the Don’ts, which include the following:
Next Post: September 15, 2015 - The 7 Don’ts of Multicultural Communication #1
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Dr. Tyrone A. Holmes is an author, speaker, coach and consultant. He helps his clients develop the skills needed to communicate, resolve conflict, solve problems and improve performance in diverse organizational settings.