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Building Powerful CONNECTIONS® Keynotes & Virtual Workshops
Dr. Holmes, thank you for the wonderful, thought-provoking keynote address and breakout session, as well as your participation in the panel discussion at our 6th Annual Diversity Appreciation Day Celebration. Your presentations were thoroughly enjoyed by all. We’ve received nothing but great comments ranging from, “I enjoyed Dr. Holmes” and “Dr. Holmes is a dynamic speaker – see if he could teach a class that provides cultural group information” to “Dr. Holmes needs to come back and do Diversity Forums for all DMC sites. His message is universal – he can reach the masses effectively”. Marcia Gamble-Griffin, Co-Chair, Diversity Advisory Council, Detroit Medical Center |
Unconscious Bias: A Quiet Performance Killer
Noise is anything that interferes with the accurate transmission of a message between a sender and a receiver. It can be categorized as internal, external, emotional or cultural; however, unconscious bias is the loudest form of noise because it not only interferes with our ability to build powerful relationships across cultural differences, it leads to bad decisions that impair individual and organizational performance. This session will describe unconscious bias and identify the specific ways it can diminish your effectiveness. Specifically, as a result of this presentation, you will be able to:
Audience: Staff members, managers and senior leaders
Format: 60-75-minute interactive keynote presentation OR virtual workshop
Noise is anything that interferes with the accurate transmission of a message between a sender and a receiver. It can be categorized as internal, external, emotional or cultural; however, unconscious bias is the loudest form of noise because it not only interferes with our ability to build powerful relationships across cultural differences, it leads to bad decisions that impair individual and organizational performance. This session will describe unconscious bias and identify the specific ways it can diminish your effectiveness. Specifically, as a result of this presentation, you will be able to:
- Define unconscious bias and describe the different types of bias that can impact your interactions with others.
- Identify the specific ways unconscious bias can affect your personal and professional relationships, as well as your work performance.
- Identify specific steps you can take to reduce your unconscious bias and diminish the negative impact it has on your life and performance.
Audience: Staff members, managers and senior leaders
Format: 60-75-minute interactive keynote presentation OR virtual workshop
Unconscious Bias and Uncomfortable Conversations
Unconscious bias is a quiet, yet powerful performance killer because it interferes with our ability to build relationships across differences and leads to bad decisions that impair individual and organizational performance. One way it negatively affects performance is through the manifestation of microaggressions. These commonplace statements send derogatory messages to certain individuals, often unintentionally, that can damage relationships and impair performance. This session defines unconscious bias, describes the negative impact of microaggressions and proffers steps we can take to reduce this negative impact by engaging in, what are often, ‘uncomfortable conversations.’ Specifically, as a result of this session, you will be able to do the following:
Audience: Staff members, managers and senior leaders
Format: 60-75-minute interactive keynote presentation OR virtual workshop
Unconscious bias is a quiet, yet powerful performance killer because it interferes with our ability to build relationships across differences and leads to bad decisions that impair individual and organizational performance. One way it negatively affects performance is through the manifestation of microaggressions. These commonplace statements send derogatory messages to certain individuals, often unintentionally, that can damage relationships and impair performance. This session defines unconscious bias, describes the negative impact of microaggressions and proffers steps we can take to reduce this negative impact by engaging in, what are often, ‘uncomfortable conversations.’ Specifically, as a result of this session, you will be able to do the following:
- Define unconscious bias and describe the different types of bias that can impact your interactions with others.
- Describe microaggressions and the ways they can negatively impact communication, work relationships and work performance.
- Define uncomfortable conversations and the steps we can take to manage these conversations more effectively. This will include discussion on giving and receiving constructive feedback and the impact of emotional noise on the communication process.
Audience: Staff members, managers and senior leaders
Format: 60-75-minute interactive keynote presentation OR virtual workshop
Unbiasing Your Organization
This session serves as a follow-up to Unconscious Bias: A Quiet Performance Killer. It introduces a 4-step unbiasing process that will help participants reduce the negative impact of unconscious bias on work relationships and performance. Specifically, the facilitator will provide a detailed demonstration of the unbiasing process by examining its application with two specific organizational processes such as an employee referral process, onboarding process, team problem-solving process or customer service process. Because of this presentation, you will be able to:
Audience: Staff members, managers and senior leaders
Format: 60-75-minute interactive keynote presentation OR virtual workshop
NOTE: An additional session includes The Impact of Unconscious Bias on Workplace Inclusion
This session serves as a follow-up to Unconscious Bias: A Quiet Performance Killer. It introduces a 4-step unbiasing process that will help participants reduce the negative impact of unconscious bias on work relationships and performance. Specifically, the facilitator will provide a detailed demonstration of the unbiasing process by examining its application with two specific organizational processes such as an employee referral process, onboarding process, team problem-solving process or customer service process. Because of this presentation, you will be able to:
- Define unconscious bias and identify the specific ways it can damage your organization.
- Describe a 4-step process that can be used to reduce bias in a work team, business unit and/or work process.
- Observe the application of this 4-step model with specific organizational processes in areas such as recruitment, selection, onboarding, problem-solving and decision-making, or customer service.
Audience: Staff members, managers and senior leaders
Format: 60-75-minute interactive keynote presentation OR virtual workshop
NOTE: An additional session includes The Impact of Unconscious Bias on Workplace Inclusion
Building Powerful CONNECTIONS® in a Culturally Diverse Society
America is one of the most culturally diverse societies on earth. Whether it is based on race, age, gender, religion, sexual orientation, physical ability or communication style, you are more likely than ever to find yourself in a diverse organizational setting. While this diversity offers many benefits, it can also create barriers that inhibit the development of personal and professional relationships. This highly interactive session will teach you how to overcome these barriers with The L.U.C.A.S. Approach®. Specifically, because of this presentation, you will be able to:
Audience: Staff members, managers and senior leaders
Format: 60-75-minute interactive keynote presentation OR virtual workshop
NOTE: Building Powerful CONNECTIONS® in a Culturally Diverse Society for Leaders is a 2.5-hour workshop
America is one of the most culturally diverse societies on earth. Whether it is based on race, age, gender, religion, sexual orientation, physical ability or communication style, you are more likely than ever to find yourself in a diverse organizational setting. While this diversity offers many benefits, it can also create barriers that inhibit the development of personal and professional relationships. This highly interactive session will teach you how to overcome these barriers with The L.U.C.A.S. Approach®. Specifically, because of this presentation, you will be able to:
- Describe the 4 types of noise (internal, external, emotional and cultural) and the impact each has on communication.
- Apply the 5 elements of The L.U.C.A.S. Approach®, which is an empathy-based communication process.
- Apply skills such as the S.O.L.E.R. technique, active listening, clarification, self-disclosure, metacommunication and inclusive language to reduce noise and enhance your ability to powerfully connect with a diverse group of people.
Audience: Staff members, managers and senior leaders
Format: 60-75-minute interactive keynote presentation OR virtual workshop
NOTE: Building Powerful CONNECTIONS® in a Culturally Diverse Society for Leaders is a 2.5-hour workshop
Recruiting and Retaining a High Quality, Culturally Diverse Workforce
Recruiting and Retaining a High Quality, Culturally Diverse Workforce consists of three, 75-minute, highly interactive virtual workshops designed to help you identify, recruit and retain a high-performance workforce that consists of individuals with a diverse array of backgrounds and capabilities. The sessions will help you better understand the overall hiring process and provide you with the tools and strategies you need to effectively recruit high quality, culturally diverse candidate pools. Specifically, the 3 modules include the following:
Audience: Supervisors, managers and senior leaders (anyone responsible for hiring)
Format: A series of three, 75-minute virtual workshops
Recruiting and Retaining a High Quality, Culturally Diverse Workforce consists of three, 75-minute, highly interactive virtual workshops designed to help you identify, recruit and retain a high-performance workforce that consists of individuals with a diverse array of backgrounds and capabilities. The sessions will help you better understand the overall hiring process and provide you with the tools and strategies you need to effectively recruit high quality, culturally diverse candidate pools. Specifically, the 3 modules include the following:
- Competitive Advantages and Disadvantages
- Diversity Recruitment Tools and Techniques: Part I
- Diversity Recruitment Tools and Techniques: Part II
Audience: Supervisors, managers and senior leaders (anyone responsible for hiring)
Format: A series of three, 75-minute virtual workshops
Building Powerful CONNECTIONS® with a Diverse Audience
Communication and learning style differences, language differences, cultural misunderstanding, unconscious bias and communication errors can negatively impact your presentations. The good news is we can learn to effectively communicate our messages to a diverse group of individuals. This program will teach you how by introducing The L.U.C.A.S. Approach®. Specifically, you’ll learn to implement 10 steps that will allow you to build powerful connections with a diverse array of audience members. In addition, because of this session, you will be able to:
Audience: Anyone who needs to facilitate a presentation for 2 to 100+ audience members
Format: 60-75-minute interactive keynote presentation OR virtual workshop
Communication and learning style differences, language differences, cultural misunderstanding, unconscious bias and communication errors can negatively impact your presentations. The good news is we can learn to effectively communicate our messages to a diverse group of individuals. This program will teach you how by introducing The L.U.C.A.S. Approach®. Specifically, you’ll learn to implement 10 steps that will allow you to build powerful connections with a diverse array of audience members. In addition, because of this session, you will be able to:
- Overcome 4 types of noise that can interfere with your message and your ability to connect with a diverse audience.
- Use effective nonverbal behaviors to successfully bond with your participants (yes, I’ll tell you what to do with your hands).
- Use inclusive language that facilitates the successful communication of your message.
- Use wait time to more effectively engage your audience and create interactive sessions that energize participants.
- Increase your confidence and eloquence on the speaker’s platform.
Audience: Anyone who needs to facilitate a presentation for 2 to 100+ audience members
Format: 60-75-minute interactive keynote presentation OR virtual workshop
3 BIG Presentation Mistakes and What to Do About Each One
Whether you are a leader, trainer, facilitator, speaker, teacher or salesperson, sooner or later, you'll need to stand in front of a group and make a powerful impact. To do this, you must avoid some of the common presentation mistakes that can reduce your effectiveness, negatively impact your message and limit the effect of your program. This session will show you how to avoid these pitfalls and demonstrate true speaking eloquence. Specifically, because of this presentation, you will be able to:
Audience: Anyone who needs to facilitate a presentation for 2 to 100+ audience members
Format: 60-75-minute interactive keynote presentation OR virtual workshop
Whether you are a leader, trainer, facilitator, speaker, teacher or salesperson, sooner or later, you'll need to stand in front of a group and make a powerful impact. To do this, you must avoid some of the common presentation mistakes that can reduce your effectiveness, negatively impact your message and limit the effect of your program. This session will show you how to avoid these pitfalls and demonstrate true speaking eloquence. Specifically, because of this presentation, you will be able to:
- Identify and describe 3 common presentation mistakes.
- Use one question to clarify your message for every presentation, speech, training session, workshop or class you facilitate.
- Apply 4 simple practice steps to more effectively prepare for your presentations and training sessions.
- Apply 10 “activation” techniques to increase audience participation, retention, and learning transfer.
Audience: Anyone who needs to facilitate a presentation for 2 to 100+ audience members
Format: 60-75-minute interactive keynote presentation OR virtual workshop
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