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Speaking and Communication Skills Keynotes & Virtual Workshops
Thanks Tyrone! Building Powerful Business Relationships in a Culturally Diverse Society was a huge hit! Everyone really enjoyed the presentation and we all learned something new about L.U.C.A.S. and the S.O.L.E.R. Technique that we can use at work and home. I’m going to recommend you to Garland Preddy, Education Coordinator at the National SGMP Headquarters. SGMPAZ appreciates your time and knowledge shared at today’s meeting. This is a topic that we all need to work on and you provided some excellent communication tools for us to implement. I will definitely be more aware of the “noise” concept. Michelle Fink, VP, Arizona Society of Government Meeting Professionals, Phoenix, AZ |
Difficult People and Uncomfortable Conversations
Perhaps you have a coworker you really dislike, but now you must have a conversation with that person. Perhaps you’re about to have a discussion with someone whose values are significantly different from your own. Perhaps you must give feedback to a sometimes annoying and frequently underperforming employee. These are all examples of uncomfortable conversations and what makes them uncomfortable, is that they raise or are likely to raise the volume of EMOTIONAL NOISE experienced by the participants. This highly interactive session describes specific steps you can take before and during a difficult conversation to lower the volume of emotional noise and facilitate a successful uncomfortable conversation. Because of this session, you will be able to:
Audience: Staff members, managers and senior leaders
Format: 60-75-minute interactive keynote presentation OR virtual workshop
Perhaps you have a coworker you really dislike, but now you must have a conversation with that person. Perhaps you’re about to have a discussion with someone whose values are significantly different from your own. Perhaps you must give feedback to a sometimes annoying and frequently underperforming employee. These are all examples of uncomfortable conversations and what makes them uncomfortable, is that they raise or are likely to raise the volume of EMOTIONAL NOISE experienced by the participants. This highly interactive session describes specific steps you can take before and during a difficult conversation to lower the volume of emotional noise and facilitate a successful uncomfortable conversation. Because of this session, you will be able to:
- Define emotional noise and describe how this noise makes conversations more uncomfortable.
- Define uncomfortable conversations and apply specific actions we can take to manage these conversations more effectively. This includes the effective use of skills such as active listening and empathy.
- Use a 3-step feedback model to give and receive constructive, behavior-focused feedback.
Audience: Staff members, managers and senior leaders
Format: 60-75-minute interactive keynote presentation OR virtual workshop
Building Powerful CONNECTIONS® in Diverse Organizations
America is one of the most culturally diverse societies on earth. Whether it is based on race, age, gender, religion, sexual orientation, physical ability or communication style, you are more likely than ever to find yourself in a diverse organizational setting. While this diversity offers many benefits, it can also create barriers that inhibit the development of personal and professional relationships. This highly interactive session will teach you how to overcome these barriers with The L.U.C.A.S. Approach®. Specifically, because of this presentation, you will be able to:
Audience: Staff members, managers and senior leaders
Format: 60-75-minute interactive keynote presentation OR virtual workshop
America is one of the most culturally diverse societies on earth. Whether it is based on race, age, gender, religion, sexual orientation, physical ability or communication style, you are more likely than ever to find yourself in a diverse organizational setting. While this diversity offers many benefits, it can also create barriers that inhibit the development of personal and professional relationships. This highly interactive session will teach you how to overcome these barriers with The L.U.C.A.S. Approach®. Specifically, because of this presentation, you will be able to:
- Describe the 4 types of noise (internal, external, emotional and cultural) and the impact each has on communication.
- Apply the 5 elements of The L.U.C.A.S. Approach®, which is an empathy-based communication process.
- Apply skills such as the S.O.L.E.R. technique, active listening, clarification, self-disclosure, metacommunication and inclusive language to reduce noise and enhance your ability to powerfully connect with a diverse group of people.
Audience: Staff members, managers and senior leaders
Format: 60-75-minute interactive keynote presentation OR virtual workshop
Building Powerful CONNECTIONS® with a Diverse Audience
Communication and learning style differences, language differences, cultural misunderstanding, unconscious bias and communication errors can negatively impact your presentations. The good news is we can learn to effectively communicate our messages to a diverse group of individuals. This program will teach you how by introducing The L.U.C.A.S. Approach®. Specifically, you’ll learn to implement 10 steps that will allow you to build powerful connections with a diverse array of audience members. In addition, because of this session, you will be able to:
Audience: Anyone who needs to facilitate a presentation for 2 to 100+ audience members
Format: 60-75-minute interactive keynote presentation OR virtual workshop
Communication and learning style differences, language differences, cultural misunderstanding, unconscious bias and communication errors can negatively impact your presentations. The good news is we can learn to effectively communicate our messages to a diverse group of individuals. This program will teach you how by introducing The L.U.C.A.S. Approach®. Specifically, you’ll learn to implement 10 steps that will allow you to build powerful connections with a diverse array of audience members. In addition, because of this session, you will be able to:
- Overcome 4 types of noise that can interfere with your message and your ability to connect with a diverse audience.
- Use effective nonverbal behaviors to successfully bond with your participants (yes, I’ll tell you what to do with your hands).
- Use inclusive language that facilitates the successful communication of your message.
- Use wait time to more effectively engage your audience and create interactive sessions that energize participants.
- Increase your confidence and eloquence on the speaker’s platform.
Audience: Anyone who needs to facilitate a presentation for 2 to 100+ audience members
Format: 60-75-minute interactive keynote presentation OR virtual workshop
3 BIG Presentation Mistakes and What to Do About Each One
Whether you are a leader, trainer, facilitator, speaker, teacher or salesperson, sooner or later, you'll need to stand in front of a group and make a powerful impact. To do this, you must avoid some of the common presentation mistakes that can reduce your effectiveness, negatively impact your message and limit the effect of your program. This session will show you how to avoid these pitfalls and demonstrate true speaking eloquence. Specifically, because of this presentation, you will be able to:
Audience: Anyone who needs to facilitate a presentation for 2 to 100+ audience members
Format: 60-75-minute interactive keynote presentation OR virtual workshop
Whether you are a leader, trainer, facilitator, speaker, teacher or salesperson, sooner or later, you'll need to stand in front of a group and make a powerful impact. To do this, you must avoid some of the common presentation mistakes that can reduce your effectiveness, negatively impact your message and limit the effect of your program. This session will show you how to avoid these pitfalls and demonstrate true speaking eloquence. Specifically, because of this presentation, you will be able to:
- Identify and describe 3 common presentation mistakes.
- Use one question to clarify your message for every presentation, speech, training session, workshop or class you facilitate.
- Apply 4 simple practice steps to more effectively prepare for your presentations and training sessions.
- Apply 10 “activation” techniques to increase audience participation, retention, and learning transfer.
Audience: Anyone who needs to facilitate a presentation for 2 to 100+ audience members
Format: 60-75-minute interactive keynote presentation OR virtual workshop
