How to Reduce Stereotyping – Tip #3: Clarify How Your Stereotypes Impact Your Interactions
In my last post, I described the second step you can take to reduce stereotyping, which is to identify the cause of your stereotypes. The third step you can take is to clarify how your stereotypes impact your interactions with others. Specifically, you must be clear about the actual and potential effects of your stereotypes. For example, if you are responsible for hiring within your company, how do your stereotypes impact your decision-making process? If you work in customer service, how do your stereotypes affect your interactions with customers from certain groups? In both cases there is a very good chance that your stereotypes cause you to make unconscious assumptions that may affect your behavior in one way or another. While this may be difficult to accept, you must be honest with yourself if you are going to be successful at reducing your stereotypes.
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Dr. Tyrone A. Holmes is an author, speaker, coach and consultant. He helps his clients develop the skills needed to communicate, resolve conflict, solve problems and improve performance in diverse organizational settings.