DR. TYRONE A. HOLMES
  • Home
  • About Us
    • Dr. Tyrone A. Holmes
    • Client List
    • Testimonials
  • Keynotes/Virtual Workshops
  • Virtual Institute
  • Speech Coaching
  • Calendar
    • 2022 Events
    • 2021 Events
    • 2020 Events
    • 2019 Events
    • 2018 Events
    • 2017 Events
    • 2016 Events
    • 2015 Events
    • 2014 Events
  • Publications
    • Newsletters
    • Books
    • Articles

How to Communicate the Importance of Diversity: Step 1 – Clarify the Benefits

3/2/2016

0 Comments

 
Last week, I introduced this topic by briefly discussing the importance of making the “business case” for diversity within an organization. I also introduced 4 steps you can take to make this case. The first step is clarifying the benefits of empowering diversity for your organization. These benefits can be summarized into three areas. The first is Improved Individual and Organizational Performance. When we do a good job of recruiting and retaining a diverse workforce, AND we help employees develop the skills they need to communicate, resolve conflict and solve problems in culturally diverse settings, we improve the overall quality of the workforce. We increase our ability to attract and retain top performers. We increase productivity on both an individual and group basis. We improve communication, reduce conflict and enhance trust between staff members. And we increase the likelihood that every individual, regardless of his or her background, will have an opportunity to be successful. The second benefit is Enhanced Internal and External Service. Simply stated, when we effectively increase the diversity of our staff, we increase our ability to understand, connect with and satisfy a diverse customer base. Our third and final benefit is Improved Bottom-Line.  When we do a good job of creating culturally inclusive environments (and not just enlarging diversity by playing a numbers game), we reap bottom-line benefits such as reduced turnover, increased retention, reduced hiring costs, and improved revenues.

Next Post: March 23, 2016 – How to Communicate the Importance of Diversity: Step 2
0 Comments

Your comment will be posted after it is approved.


Leave a Reply.

    Enter your email address:

    Delivered by FeedBurner

    Author

    Dr. Tyrone A. Holmes is an author, speaker, coach and consultant. He helps his clients develop the skills needed to communicate, resolve conflict, solve problems and improve performance in diverse organizational settings.

    Archives

    March 2016
    February 2016
    January 2016
    December 2015
    November 2015
    October 2015
    September 2015
    June 2014
    May 2014
    April 2014
    March 2014
    February 2014
    January 2014
    December 2013
    November 2013
    October 2013
    September 2013
    August 2013

    Categories

    All
    Coaching
    Communication
    Conflict
    Conflict Resolution
    Cultural Inclusion
    Culture
    Customer Service
    Discrimination
    Diversity
    Diversity Benefits
    Diversity Climate
    Diversity Metrics
    Diversity Metrics
    Diversity Recruitment
    Empowering Diversity
    Empowering Diversity
    Globalization
    Leadership
    Mentoring
    Multicultural
    Performance Improvement
    Sexual Harassment
    Stereotyping
    Teambuilding

    RSS Feed

COPYRIGHT © 1996-2023 T.A.H. PERFORMANCE CONSULTANTS, LLC. ALL RIGHTS RESERVED.
  • Home
  • About Us
    • Dr. Tyrone A. Holmes
    • Client List
    • Testimonials
  • Keynotes/Virtual Workshops
  • Virtual Institute
  • Speech Coaching
  • Calendar
    • 2022 Events
    • 2021 Events
    • 2020 Events
    • 2019 Events
    • 2018 Events
    • 2017 Events
    • 2016 Events
    • 2015 Events
    • 2014 Events
  • Publications
    • Newsletters
    • Books
    • Articles