Formally assess the diversity climate and make changes as needed. The best way to evaluate the diversity climate is to ask employees how they feel about the organization and the environment. Many organizations do this in the form of employee attitude surveys. The most important element of this process is to analyze the results on a demographic basis. In other words, determine how employees from different groups (e.g., age, race, gender, tenure) feel about the organization. For instance, are there significant differences between employees who have been in the organization for 10 years and those who joined in the past 2 years? Do women experience any aspects of the environment differently than men? Do members of underrepresented groups have significantly different opinions than those in the majority? Answers to questions such as these will help you understand the extent to which you have established a culturally inclusive environment.
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Dr. Tyrone A. Holmes is an author, speaker, coach and consultant. He helps his clients develop the skills needed to communicate, resolve conflict, solve problems and improve performance in diverse organizational settings.