Develop, implement and enforce anti-harassment and discrimination policies. In addition to the development of policies, everyone in your organization should receive anti-harassment and anti-discrimination training that emphasizes the specific steps employees can take to reduce problematic behavior. This includes the provision of skills-based training that teaches managers and supervisors to effectively challenge inappropriate comments and actions. It also includes a systematic process for communicating these policies to employees and letting them know what they should do if they feel they are the victim of harassing or discriminatory behavior. Of greatest importance is the creation of a specific process to handle such complaints in a timely and comprehensive fashion.
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Dr. Tyrone A. Holmes is an author, speaker, coach and consultant. He helps his clients develop the skills needed to communicate, resolve conflict, solve problems and improve performance in diverse organizational settings.