Facilitate a cultural audit and make changes as needed. A cultural audit evaluates your organization’s strengths and weaknesses when it comes to diversity practices related to recruitment, selection, retention, training, performance management, customer service, compensation and the use of outside vendors. For example, an audit might pose questions such as:
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Dr. Tyrone A. Holmes is an author, speaker, coach and consultant. He helps his clients develop the skills needed to communicate, resolve conflict, solve problems and improve performance in diverse organizational settings.