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Creating a Climate for Diversity: The 15 Tips

2/17/2014

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Over the past several months, I have proffered 15 tips you can use to create inclusive organizational environments. To summarize and for easy reference, I have listed these tips below with a hyperlink to each blog post:
  1. Create opportunities for culturally different individuals to interact with each other on a continuous basis.
  2. Help employees develop the skills they need to effectively communicate, resolve conflict and solve problems in culturally diverse environments.
  3. Develop, implement and enforce anti-harassment and discrimination policies.
  4. Actively work to recruit a high quality, culturally diverse workforce.
  5. Ensure that organizational policies and practices support a diverse workforce.
  6. Formally assess the diversity climate and make changes as needed.
  7. Make sure the work environment supports the physically challenged.
  8. Facilitate a brown bag educational series.
  9. Provide a mentor for every new employee.
  10. Start an organizational diversity program.
  11. Provide performance coaching for every employee.
  12. Start resource groups for underrepresented group members.
  13. Hold your meetings and events at a local cultural center.
  14. Hold a series of town hall meetings.
  15. Facilitate a cultural audit and make changes as needed.
I will provide more tips for creating a climate for diversity in the future!

Next Post: February 24, 2014 – The 3 Barriers to Effective Multicultural Communication
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Top Diversity Measures and Metrics: Hit Rate

12/5/2013

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Hit rate tells you how effective you are at marketing your organization to potential candidates. It does so by comparing the number of job offers accepted by candidates to the number of offers extended by your organization. Here is a formula you can use to determine hit rate:
  • HR = Number of Job Offers Accepted by Candidates/Number of Job Offers Extended to Candidates
  • Example: 36 job offers accepted/44 job offers extended = 81.8% Hit Rate
Next Post: December 9, 2013 – Top Diversity Measures and Metrics: Diversity Hit Rate
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Top Diversity Measures and Metrics: Diversity Hire Percentage

11/25/2013

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Diversity hire percentage is a very simple, yet useful metric that tells you how effective you are at hiring diverse candidates from your selection pools. As a general rule of thumb, if your diversity hire percentage is equal to or higher than your candidate pool diversity percentage, you are doing a good job. If it is lower, then you are either not recruiting high quality, diverse candidates or there is bias in your selection process. Here is a formula you can use to determine diversity hire percentage:
  • DHP = Number of Diverse Hires/Total Number of Hires
  • Example: 12 diverse hires/40 total candidates = 30% Diversity Hire Percentage
Next Post: December 2, 2013 – Top Diversity Measures and Metrics: Staff Diversity Percentage

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Top Diversity Measures and Metrics: Cost-per-Diverse Hire

11/11/2013

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In my last post, I introduced cost-per-hire, which tells you how much it costs for each person you bring into your organization. Cost-per-diverse hire tells you how much it costs for each diverse employee hired (e.g., women, the physically challenged, African Americans, Latinos, Asian Americans and Native Americans). It allows you to compare hiring costs between different employee demographics and categories. Most significantly, it tells you how effective you are at hiring diverse candidates per dollar unit of cost (i.e., whether you are using recruitment sources/techniques that are financially successful). Here is a simple formula you can use to determine cost-per-diverse hire:
  • CPDH = Total Hiring Costs/Number of Diverse Hires in a Designated Period
  • Sample Hiring Costs: Advertising Costs (AC), Agency Fees (AF), Job Fair Costs (JF), Referral Bonuses (RB), Travel and Relocation Expenses (TR), Staff Costs (SC) and Miscellaneous Expenses (ME)
  • Example: $18,000 (AC) + 24,000 (AF) + 5,000 (JF) + 12,000 (RB) + 114,000 (TR) + 56,000 (SC) + 16,000 (MISC) = $245,000 ÷ 20 new diverse hires = $12,250.00 per diverse hire.
Next Post: November 18, 2013 – Top Diversity Measures and Metrics: Candidate Pool Diversity Percentage
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Creating a Climate for Diversity: Tip #4 – Diversity Recruitment

9/19/2013

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Actively work to recruit a high quality, culturally diverse workforce. This can create a significant competitive advantage for your organization. As a consultant, I have seen many organizations improve their performance and their ability to serve a diverse customer base by proactively focusing on the creation of high quality, culturally diverse candidate pools for their positions. By “enlarging the net” you use to recruit top candidates, and by improving the climate for diversity, you can significantly improve business performance.

 Next Post: September 23, 2013 – Creating a Climate for Diversity: Tip #5

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    Dr. Tyrone A. Holmes is an author, speaker, coach and consultant. He helps his clients develop the skills needed to communicate, resolve conflict, solve problems and improve performance in diverse organizational settings.

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