Communication problems can occur in any type of organizational setting. People misunderstand each other for a wide variety of reasons, and these misunderstandings can occur between people who are culturally similar as well as those who are different. However, there are some unique issues to consider when people from different cultural backgrounds come together. Specifically, there are three problems that commonly occur. I refer to these problems as the Barriers to Effective Multicultural Communication and they include stereotyping, a lack of understanding and judgmental attitudes. I will discuss these barriers in my next 3 posts and I will describe steps we can take to reduce each barrier and improve the communication process.
Next Post: March 2, 2014 – The Barriers to Effective Multicultural Communication #1: Stereotyping
Dr. Tyrone A. Holmes is an author, speaker, coach and consultant. He helps his clients develop the skills needed to communicate, resolve conflict, solve problems and improve performance in diverse organizational settings.