Determine how you will achieve your goals. Another step you will need to take to ensure the success of your diversity program is to specify how your SMART goals will be achieved. This includes the key actions needed for successful completion, the identification of the key players needed for carrying out these actions, and a completion date for each activity. These action plans do not need to be overly detailed or particularly long. In fact, they work best when they are brief and include just the information needed to clarify the requisite activities. Keep in mind that it is during this stage that your primary interventions and activities are implemented. Such activities can include training and development programs, mentoring and coaching programs, targeted recruitment activities, marketing of products and services to diverse clients, community outreach, development of diversity-friendly policies and procedures, creation of job aids, and celebration of cultural events. The key is to make sure you identify activities that will allow you to accomplish your SMART goals.
Next Post: October 28, 2013 – Getting Results from Your Diversity Program: Tip #4
Dr. Tyrone A. Holmes is an author, speaker, coach and consultant. He helps his clients develop the skills needed to communicate, resolve conflict, solve problems and improve performance in diverse organizational settings.